Return Policy
You can return unused, unwashed items in their original packaging within 30 days of purchase. Start your return here and we'll email you a prepaid label.
What it costs
- $7 return shipping is deducted from your refund, whether you use our label or your own. It applies to each order returned, even if one label covers several.
- Original shipping costs aren't refunded.
- Shoes must go back in a mailer, or $2 is deducted.
- If you got free expedited shipping and a return brings the order under $50, $5 is deducted to cover it.
What can't be returned
- Items discounted 30% or more, and Outlet items
- Wholesale orders and samples
- Gift cards
- Returns without an approved return request
Returns sent more than 30 days after delivery are subject to a 50% restocking fee. We refund within about 48 hours of receiving your return.
Received something damaged or wrong? Email hello@babebasics.com with a photo and your order number and we'll look into it right away.